Managing the various services connected to your mobile phone number can sometimes feel out of your control. Many telecom providers automatically enroll customers in value-added offerings without fully disclosing what you’re signing up for. This can lead to unexpected charges depleting your airtime balances.
In this guide, we’ll show you how to easily check what subscriber services are attached to your number and remove any you didn’t explicitly agree to. By taking a few minutes to audit your service subscriptions, you can help ensure the credit you load stays available for your own use.
Check Subscriptions for Major Carriers
The four dominant mobile networks in Ghana – MTN, Vodafone, Tigo and Airtel – each have a simple code you can dial to view your current subscriptions. Let’s break down the process carrier-by-carrier:
MTN
For MTN subscribers, dial *175# and select “My Subscriptions” from the menu. This will display any value-added services deducting from your airtime balance.
Vodafone
Vodafone customers should enter *463# and choose “My Subscriptions” to view their active offerings.
Tigo Airtel
Tigo Airtel users simply need to dial *100# to access their services list. Take a moment to review each listing. Any service listed you don’t recognize having approved is one you’ll want to unsubscribe from.
Unsubscribe from Unauthorized Services
If you discover services on your account you never agreed to, here’s how to remove them: Redial the carrier-specific subscription code (eg.*175#, *463#). Select the unauthorized service you want to unsubscribe from.
Confirm your choice to cancel the subscription. Repeat for any other unwanted offerings. You have full control to remove these at any time. Once deleted, the provider can no longer deduct fees for that service without your consent.
Stay Up to Date on Your Account
Given how easy it is to get enrolled by accident, make regularly checking your subscriptions part of your routine account maintenance. Set calendar reminders every few months to dial the inspection codes and ensure nothing new has been added without your input.
Only keep the programs and value-adds you truly need and understand. With a little diligence, you can avoid those surprise charges resulting from unauthorized mobile services and keep more credit for your own use each time you load up. Taking control is as simple as a quick phone check whenever you have a spare moment.
With these simple steps, Ghanaian mobile users can protect their airtime balances and maintain full oversight of what subscriber offerings are attached to their numbers.
Staying aware is the best way to avoid the frustration and costs associated with secret enrollments.
